Terms of service
Welcome to Revolve. These Terms of Service explain the rules that apply when you visit, browse, or purchase products through revolve-us.shop. We aim to keep these terms clear and practical so that you understand your rights and responsibilities when shopping with us.
Store Name: Revolve
Website: revolve-us.shop
Email: admin@revolve-us.shop
Address: 3672 Upton Avenue, Fryeburg, ME 04037, USA
1. About These Terms
By accessing or using our website, you agree to follow these Terms of Service and all applicable laws and regulations.
Revolve operates as a physical-goods B2C retailer offering products including Dresses, Swim, Denim, Bottoms, and Shoes.
These terms apply to all visitors, customers, and users of our website.
If you do not agree with these terms, please do not use our website or place an order.
2. Definitions
In these Terms:
- “We,” “us,” “our,” or “Revolve” refers to the store operating revolve-us.shop.
- “You” or “your” refers to the person accessing our website or purchasing products.
- “Website” refers to revolve-us.shop and its related pages and services.
- “Products” refers to the physical goods offered for sale through our website.
- “Order” refers to a purchase request submitted by you through our website.
3. Website Use and Accounts
You may browse and use our website for lawful personal shopping purposes.
If account functionality is available, you are responsible for providing accurate information and keeping your account credentials secure. You should not allow another person to use your account in a way that could compromise your information or create unauthorized orders.
You are responsible for ensuring that the information provided during checkout is accurate, including your name, billing information, email address, telephone number, and delivery address.
We may refuse or cancel an account or order where there are reasonable grounds to believe that the information provided is false, fraudulent, unauthorized, or intended to misuse our services.
4. Products and Product Information
We make reasonable efforts to present product descriptions, images, sizes, colors, and other information as accurately as possible.
Because displays and devices may show colors differently, the appearance of a product on your screen may vary slightly from the actual item.
For clothing, swimwear, denim, bottoms, and footwear, we recommend reviewing available product information carefully before purchasing, particularly size and fit information.
We may correct errors, update product information, or change product availability at any time.
5. Orders and Contract Formation
When you submit an order, you are making a request to purchase the selected products.
An order is not considered finally accepted until we confirm the order and accept the purchase request.
We may decline or cancel an order where:
- A product is unavailable.
- There is an obvious pricing or product-information error.
- Payment cannot be successfully authorized.
- We reasonably suspect fraudulent or unauthorized activity.
- The delivery information is incomplete or invalid.
- The order appears to be intended for prohibited resale or other unauthorized commercial activity.
If we cancel an order after payment has been received, we will arrange an appropriate refund to the original payment method.
6. Prices and Payment
All applicable product prices are displayed on our website at the time of purchase.
We accept supported payment methods including Visa and MasterCard.
You agree to provide valid and accurate payment information and confirm that you are authorized to use the selected payment method.
Payment processing may be handled by third-party payment providers. We do not require customers to provide complete card security information directly to us beyond what is necessary for payment processing.
We reserve the right to correct obvious pricing errors before an order is accepted.
7. Order Processing and Delivery
Orders are normally processed within 4–7 business days.
We ship internationally, excluding Asia and remote areas.
Standard Shipping
Standard shipping is provided through DHL/FedEx.
- Estimated delivery time: 7–14 days
- Shipping fee: 12.95
Free Shipping
Free shipping is provided through EMS.
- Estimated delivery time: 12–24 days
- Free shipping applies to orders of 50 or more
Delivery estimates are approximate and may be affected by customs procedures, carrier delays, weather, destination restrictions, or other circumstances beyond our reasonable control.
8. International Duties and Taxes
Because we serve customers internationally, an order may be subject to customs duties, import taxes, VAT, brokerage charges, or other fees imposed by the destination country.
Unless otherwise stated at checkout, any applicable customs duties, import taxes, or related charges are the responsibility of the customer.
Customers are responsible for complying with applicable import requirements in their destination country.
9. Returns, Refunds and Exchanges
We want you to be comfortable with your purchase.
You may request a return within 30 days of receiving your order, subject to the conditions described in our Return and Refund Policy.
Returned products should generally be unworn, unwashed, undamaged, and in suitable original condition.
For Dresses, Swim, Denim, Bottoms, and Shoes, please take reasonable care when trying on products. We recommend keeping tags and original packaging where applicable.
After receiving a return or exchange, we normally process it within 4–7 business days.
Approved refunds are generally received within 2–3 weeks, although the exact timing depends on your bank or card issuer.
10. Product Quality and Defects
We distinguish between genuine product defects and damage caused after delivery through improper use, wear, washing, alteration, or other customer-related causes.
For clothing, swimwear, denim, bottoms, and footwear, there is no additional long-term warranty beyond rights that may apply under applicable law. If you notice an obvious manufacturing defect, please contact us promptly after delivery so that we can review the issue.
If an item arrives damaged or appears to have a manufacturing defect, please provide photographs and relevant order information when contacting customer service.
We will review the circumstances and provide an appropriate solution where the issue is confirmed.
11. Intellectual Property
All content appearing on our website, including text, photographs, graphics, logos, trademarks, designs, layouts, product presentation, and other materials, belongs to Revolve or its respective rights holders unless otherwise stated.
You may not reproduce, copy, distribute, modify, publish, sell, license, or commercially exploit our website content, trademarks, designs, or other intellectual property without prior written authorization.
If you voluntarily submit reviews, photographs, comments, or other user-generated content to us, you grant Revolve a worldwide, royalty-free, non-exclusive license to use, reproduce, display, adapt, publish, and distribute that content for business, promotional, and website-related purposes, subject to applicable law.
You should only submit content that you have the legal right to provide.
12. Prohibited Activities
You agree not to use our website or services to:
- Engage in unlawful activities.
- Violate intellectual property or other rights.
- Introduce viruses, malware, or other harmful code.
- Interfere with or disrupt website operation.
- Attempt unauthorized access to our systems or accounts.
- Use another person's identity or payment information without authorization.
- Submit fraudulent or misleading orders.
- Use the website for fraudulent purposes.
- Resell products without our authorization.
- Scrape, copy, or systematically collect website content without permission.
- Circumvent security or access restrictions.
We may restrict or terminate access where we reasonably believe these Terms have been violated.
13. Limitation of Liability
We take reasonable care in operating our website and fulfilling orders. However, we cannot guarantee that the website will always be uninterrupted, error-free, or available without delay.
To the maximum extent permitted by applicable law, Revolve will not be responsible for indirect, incidental, special, or consequential losses arising from your use of the website or products.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
Where a limitation is legally permitted, our maximum aggregate liability relating to a specific order will generally be limited to the amount you actually paid for the affected order, except where applicable law requires a different result.
14. Indemnification
To the extent permitted by applicable law, you agree to compensate Revolve for reasonable losses, claims, liabilities, costs, or expenses arising from your unlawful use of the website, violation of these Terms, infringement of third-party rights, or fraudulent activity.
This provision does not limit any rights or remedies that cannot legally be limited.
15. Website Availability and Third-Party Services
Our website may depend on third-party platforms, payment processors, shipping companies, hosting providers, or other service providers.
We are not responsible for interruptions or failures caused directly by third parties where such circumstances are outside our reasonable control.
We may also provide links to third-party websites. Those websites operate under their own terms and privacy policies, and we are not responsible for their content or practices.
16. Changes to These Terms
We may update these Terms of Service when necessary to reflect changes to our products, website, business practices, or legal requirements.
When we make changes, the updated version will be published on this page. Your continued use of the website after updated terms become effective means that you accept the revised Terms, to the extent permitted by applicable law.
17. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it enforceable.
The remaining provisions will continue to apply.
18. Governing Law and Disputes
These Terms are intended to be governed by the laws applicable to the jurisdiction in which Revolve operates at 3672 Upton Avenue, Fryeburg, Maine, USA, subject to any mandatory consumer protection laws that apply to you.
We encourage you to contact us first so that we can attempt to resolve any question or dispute directly and in good faith.
Nothing in these Terms is intended to remove or restrict any mandatory consumer rights or legal remedies available to you under applicable law.
19. Contact Information
If you have questions about these Terms, your order, our products, or any of our policies, please contact us:
Revolve
Website: revolve-us.shop
Email: admin@revolve-us.shop
Address: 3672 Upton Avenue, Fryeburg, ME 04037, USA
We appreciate your trust in Revolve and aim to make every shopping experience clear, reliable, and straightforward.
