Shipping policy
At Revolve, we want your shopping experience to be simple and reliable from checkout to delivery. We carefully prepare each order and offer clear shipping options so you can choose the service that best suits your needs.
Order Processing
All orders require 4–7 business days for processing before they are handed over to the shipping carrier.
During this time, we carefully prepare and verify your order. Shipping transit time begins after the order has been processed and dispatched.
Please note that actual delivery times may vary due to weather, customs procedures, carrier conditions, holidays, or other circumstances beyond our control.
Shipping Options
Standard Shipping with DHL/FedEx
For customers who prefer a faster delivery option, we offer standard shipping through DHL or FedEx.
- Estimated transit time: 7–14 days
- Shipping fee: 12.95
- Processing time: 4–7 business days
Once your order has been processed and shipped, you will receive tracking information when available.
Free Shipping with EMS
We also offer shipping through EMS for customers looking for a more economical option.
- Estimated transit time: 12–24 days
- Free shipping on orders of 50 or more
- Processing time: 4–7 business days
The estimated transit time does not include the order processing period.
Shipping Destinations
Revolve ships worldwide, excluding Asia and remote areas that may not be adequately served by our shipping partners.
Shipping availability may depend on the specific destination address. If we are unable to deliver to your address, we will contact you using the information provided with your order.
Order Tracking
Once your order has been dispatched, tracking information will be provided when available.
You can use the tracking number to follow your package through the relevant shipping carrier's tracking system.
Please allow some time for the tracking information to become active after dispatch. If your tracking information has not been updated, please contact us for assistance.
Customer Support: admin@revolve-us.shop
Receiving Your Order
We recommend checking your package as soon as you receive it.
If the package appears damaged, opened, torn, or otherwise affected during transportation, please document the condition of the package and contact us as soon as possible. Photos of the packaging and the product may help us review and resolve the issue more efficiently.
For our fashion collections, including Dresses, Swim, Denim, Bottoms, and Shoes, we recommend checking the item, size, condition, and any included components shortly after delivery.
Customs Duties and Taxes
Because Revolve serves customers internationally, some orders may be subject to customs duties, import taxes, local taxes, or other charges imposed by the destination country.
Any such charges are not included in our stated shipping fees and, where applicable, are the responsibility of the customer.
Customs rules vary by country, so we recommend checking your local import requirements before placing an international order.
Delivery Address
Please make sure that your shipping address and contact information are complete and accurate when placing your order.
Revolve cannot be responsible for delays or additional costs caused by an incorrect, incomplete, or undeliverable address.
If you notice an error in your shipping information after placing an order, please contact us as soon as possible at admin@revolve-us.shop.
Contact Us
If you have questions about shipping, delivery times, tracking, or your order, our customer support team is happy to assist you.
Revolve
3672 Upton Avenue
Fryeburg, ME 04037
United States
Email: admin@revolve-us.shop
Website: revolve-us.shop
